Privacy policy

Last Updated: December 22, 2025

Licenster (“we”, “us”, “our”) operates this website and related services (the “Services”) to provide a structured and compliant licensing experience. Licenster is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, use, or interact with the Services, including when you make inquiries or transactions.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to an individual. It does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect:

  • Contact Information
    Name, business address, billing address, phone number, and email address.

  • Payment Information
    Payment method details, transaction confirmations, and billing records (processed securely through payment providers).

  • Account Information
    Login credentials, preferences, and settings.

  • Transaction Information
    License inquiries, orders, renewals, cancellations, and related transaction history.

  • Communications
    Information you provide when contacting support or communicating with us.

  • Device & Usage Information
    IP address, browser type, device identifiers, and interaction data.

Sources of Personal Information

We collect personal information:

  • Directly from you when you use the Services or contact us

  • Automatically through cookies and similar technologies

  • From service providers that support our operations

  • From partners or third parties, where permitted by law

How We Use Personal Information

We use personal information to:

  • Provide and Improve Services
    Process license requests, manage accounts, confirm transactions, and improve service quality.

  • Account & Relationship Management
    Communicate with you regarding inquiries, updates, renewals, and support.

  • Marketing & Communications
    Share relevant updates or information (you may opt out of marketing communications).

  • Security & Fraud Prevention
    Protect accounts, prevent misuse, and maintain platform security.

  • Legal & Compliance Purposes
    Meet legal obligations and enforce applicable terms and policies.

How We Disclose Personal Information

We may disclose personal information:

  • To Shopify and service providers supporting payments, analytics, hosting, and operations

  • To business and marketing partners, in accordance with their privacy policies

  • To affiliates or corporate entities, where applicable

  • To comply with legal obligations, regulatory requests, or to protect rights

  • In connection with business transactions such as restructuring or mergers

We do not sell personal information in the traditional sense.

Relationship with Shopify

The Services are hosted on Shopify. Shopify processes certain personal information to provide and improve its platform services.

Information submitted through the Services may be shared with Shopify and its authorized partners, including those located outside your country of residence.

For more information, please review the Shopify Privacy Policy at:
https://privacy.shopify.com

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Accessing third-party websites is at your own risk.

Children’s Data

The Services are intended for business use and are not directed at children. We do not knowingly collect personal information from individuals under the age of majority.

Security and Data Retention

We implement reasonable safeguards to protect personal information. However, no method of transmission or storage is completely secure.

Personal information is retained only as long as necessary to:

  • Provide the Services

  • Meet legal or regulatory requirements

  • Resolve disputes

  • Enforce agreements

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access personal information

  • Correct inaccurate information

  • Request deletion

  • Request portability

  • Opt out of marketing communications

Requests can be made by contacting us at the details below. We may verify your identity before processing requests.

International Transfers

Personal information may be processed or stored outside your country. Where required, we use lawful data transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Licenster
📧 support@licenster.com
📍 B430A, 2nd Floor, B Block, Sushant Lok 1,
Gurgaon, Haryana, 122009, India